Our Team at Parsons House Frisco in Frisco, Texas

Our Team

The leadership team at Parsons House Frisco embodies the idea that working here is anything but just a job. A strong dedication to providing our residents with the best possible service and care is what our talented team of professionals does best, and they strive every day to inspire and lead through their actions.

Parsons House Frisco


5850 Ohio Drive Frisco, TX 75035

Robin Payne - Executive Director

Robin joins Parsons House Frisco with over 36 years of experience in healthcare and senior living, including assisted living and memory care. It was at the age of nine, while assisting the nurses in caring for her Great-grandmother, that Robin knew what she wanted to do when she grew up. Robin started her career at Hillcrest Hospital in Waco, Texas at the age of 16.  Prior to her joining and opening a new Assisted Living Community in 1996, she worked for a Skilled Nursing Facility for 14 years. 

Robin has a love and passion for seniors. Her residents' smiles and hugs warm her heart. She said it’s an honor and joy to be a part of her residents' and staff's lives each day. They are an extension to her family. When not spending time with her extended family, Robin enjoys spending time with her husband (Sam), daughter (Brandy), grand-son (Landon), and her 2 fur babies (Apollo and Phee Phee) which you may see from time to time. Robin is very excited about joining Parsons House Frisco. She said caring for seniors is a true calling and it is an honor to work for, The Parsons, such an amazing family who care so much for each and every resident and employee. Robin said she is at "home".

Lonnie Channing - Director of Sales & Marketing

Lonnie Channing – Director of Sales & Marketing: Lonnie Channing joined the Parsons House Team in 2019, after working in the Multi-Family and Senior Living industries. Her true passion is working with Seniors, and she feels honored to serve our residents. Lonnie has lived in the neighborhood for years and would daydream about working at Parsons House during her daily commute, telling herself, “One day, I will work there!” She feels blessed to have achieved her dream, and we are grateful that she found us. When Lonnie is away from Parsons House, she spends her time with her 22-year-old son (the love of her life), her sweet Labradoodle Lola, and her Blue Heeler, Ruby.

Karen Rowlett - Resident Services Director


Kimberly Britt - Business Office Supervisor

Kimberly  joined our staff in June 2020 as a Business Office Supervisor.  Kim was born and raised in Mississippi and graduated from Millsaps College in Jackson, MS in 1986 with a degree in Art and minor in Business Administration.  Shortly after graduation, she moved to Eugene, OR where her husband, Mark, was enrolled in graduate school.  His education and work have taken them to Idaho, Colorado, and New Mexico where Kim held a variety of office jobs.  Texas has been home to Kim and family since 1995 – first in Waco and in Denton since 2003.  Kim’s longest tenure was at Denton ISD payroll for 11 years.   She has two adult children, Hannah and Matthew.  Other family members include Great Pyrenees, Lulu, and three cats - Sunny Boy, Kasey, and Blue.  Kim’s 85 year-old mother, Cammie, has lived with her family since 2010.  Kim has always enjoyed the company of Seniors and hearing their life stories.  She is excited to be a part of the Parsons family.